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Contact Us! Call Center English Skills. Coursebook with Audio CD

Contact Us! Call Center English Skills. Coursebook with Audio CD
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Издательство
ISBN
9780521124737
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Описание

Contact Us develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.

Характеристики

Основные

  • Дата выпуска 2022
  • Количество страниц 132
  • Артикул 172913

Дополнительные

  • Размер (мм) 300x210x10
  • Цвет Голубой
  • Тип бумаги Мелованная бумага
  • Вес (г) 390

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Об ошибках и неточностях в описании товара Contact Us! Call Center English Skills. Coursebook with Audio CD за авторством Вы можете сообщить нам по почте shop@deltabook.ru